Hi! I’m a product and service design leader who builds experiences that respect users and the teams delivering them.

I focus on mapping problems, validating opportunities, and building frameworks to keep everyone aligned through delivery. I help teams navigate that space with clarity, structure, and a healthy respect for constraints.

Hi! I’m a product and service design leader who builds experiences that respect users and the teams delivering them.

I focus on mapping problems, validating opportunities, and building frameworks to keep everyone aligned through delivery. I help teams navigate that space with clarity, structure, and a healthy respect for constraints.

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Highlights

Highlights

Highlights

Creating the shared vision for a unified platform

Leading the strategic narrative to align product, engineering, and design leadership around a future-state customer experience

Creating the shared vision for a unified platform

Leading the strategic narrative to align product, engineering, and design leadership around a future-state customer experience

Creating the shared vision for a unified platform

Leading the strategic narrative to align product, engineering, and design leadership around a future-state customer experience

Creating the shared vision for a unified platform

Leading the strategic narrative to align product, engineering, and design leadership around a future-state customer experience

Designing data-rich interfaces for procurement insights

Turning fragmented product information into actionable insights through data visualization and structured content

Designing data-rich interfaces for procurement insights

Turning fragmented product information into actionable insights through data visualization and structured content

Designing data-rich interfaces for procurement insights

Turning fragmented product information into actionable insights through data visualization and structured content

Designing data-rich interfaces for procurement insights

Turning fragmented product information into actionable insights through data visualization and structured content

Designing data-rich interfaces for procurement insights

Turning fragmented product information into actionable insights through data visualization and structured content

Building a scalable design system for a future rebrand

Designing for flexibility and speed under rebrand and integration pressure across seven products

Building a scalable design system for a future rebrand

Designing for flexibility and speed under rebrand and integration pressure across seven products

Building a scalable design system for a future rebrand

Designing for flexibility and speed under rebrand and integration pressure across seven products

Building a scalable design system for a future rebrand

Designing for flexibility and speed under rebrand and integration pressure across seven products

Using service design to create a mobile ordering experience

Translating in-store realities into a seamless mobile ordering experience that worked for both staff and customers

Using service design to create a mobile ordering experience

Translating in-store realities into a seamless mobile ordering experience that worked for both staff and customers

Using service design to create a mobile ordering experience

Translating in-store realities into a seamless mobile ordering experience that worked for both staff and customers

Using service design to create a mobile ordering experience

Translating in-store realities into a seamless mobile ordering experience that worked for both staff and customers

© Copyright 2026. Kim Harris.

© Copyright 2026. Kim Harris.

© Copyright 2026. Kim Harris.

© Copyright 2026. Kim Harris.

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